Next, do as the supervisor told you during the verification process. When asked for the account type you are using, choose the second option if you are a Prime Member. You should get a reply from Amazon within a day about the next steps you should take.Ĭall Amazon support using one of the following numbers: Finally, compose an email about the issue you encountered and ask for your account to be reinstated.Next, select Account & login issues and click I cannot sign in to my account.Open your browser and head over to the Amazon page.If you have not received any email regarding this matter, proceed with these steps. Make sure that you attach the documents and information the account specialist requests. If you have received an email from an account specialist, you can reply directly. The first thing you should do when your account is locked is to check if you received any emails from Amazon. There are several ways to contact Amazon and upload relevant documents to prove your case. To do that, you’ll need to contact Amazon. Once you know why they closed your account, the only way to unlock it is to prove that you haven’t done anything wrong. How to Recover Your Locked Amazon AccountĪmazon usually cites the reason why your account got locked. Next, let’s look at what you can do to recover a locked account if it happens to you. Those are the main reasons Amazon accounts get locked. ![]() Hence, be cautious about sharing your Amazon account with someone else. ![]() This scenario is doubly true if orders are placed outside your usual operational area. It’s much like when a credit card company detects that a card has been used in two very different locations too closely together.
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